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trivandrum India
Scheduled call slot not honoured
Oct 15, 2020 02:56 PM 747 Views

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Policy Bazaar is unprofessional when it comes to attention to customers. I was checking on my Car insurance. The agents called up, but during work hours I was unable to attend these. I then received a text message to schedule a time for a call back from Policy Bazaar . Based on open slots I choose one between 12-1 pm today. However I waited for the call, but no one calls up. If they cannot call during the agreed time, what is the point behind a scheduled slot?! Is this done just to show off themselves as a professional company!

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