MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

For Business

The review about the support. Review on Pocket Option

Upload Photo

MouthShut Score

100%

4.69

412 Votes

Customer Service:

Staff Courtesy:

× Upload your product photo

Supported file formats : jpg, png, and jpeg

Address

Contact Number

Cancel

About Pocket Option

Product/brand information is coming soon. Stay tuned for updates!

Contact Details

https://pocketoption.com

TeOlle1

India

1 Review

1 Follower

The review about the support

10 days ago 92 Views

Customer Service:

Staff Courtesy:

PocketOption Cares

PocketOption is working closely with MouthShut.com to enhance customer satisfaction.

Alright, I have experienced many customer service interactions throughout my retail trading career, and most of the support team members are clueless about trading. On the other hand, pocket option is up in the 10% cs team I guess, cause they know the topics pretty in-depth. Looks like they are active traders too, which is great, they can understand the issues way better than those who dont trade. First I contacted the bot though, didnt know I have to open a ticket, and this process is a bit complicated, but the speed was fairly fast.

- Flag This Review
- Irrelevant
- Fake
- Junk
Thank You! We appreciate your effort.

Upload Photos

Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB

Brand Response

Dear TeOlle1,
Placing our support team in the top 10% is high praise, and we are truly grateful. We are glad to hear that the expertise of our support team made a noticeable difference in resolving your issue.
We also appreciate your honesty about the ticket process. We are constantly working to streamline this experience, and your comment reinforces the importance of making it as intuitive as possible.
Best regards,
Pocket Option Team