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About Flo Mattress

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Verified Member MouthShut Verified Member
India
No delivery no refund
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 09, 2025 08:27 PM 223 Views (via Mobile)

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I did not receive delivery even after 3 weeks (promises time 5/7 working days) so finally I got fed up and cancelled the order. Now I am not even getting my refund.. It's been more than a week. I have been informed that refund will take 5-7 days.. And usually the refund is processed after the product reaches the godown. Pathetic service...

Brand Response

We sincerely apologize for the inconvenience you experienced. We understand the frustration caused and we truly appreciate your patience. We are happy to inform you that the issue has now been resolved and the refund process has been successfully completed. Thank you for bringing this to our attention and for your understanding.

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By: FloMattress | Sep 18, 2025  11:12 AM imageComments 0

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