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25%
1.56 

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Product delivered but not as listed, poor service
Jun 16, 2020 07:22 PM 2030 Views (via Mobile)

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First issue - My order was delivered on time as expected, however, the recipient did not receive any message/wishes I provided while ordering or even sender information. It was basically delivered as anonymous. That is highly disappointing.


Second issue - Some items were not as described on the website. For example - The two layered bamboo plant was listed nicely with a ceramic pot, however it delivered without a ceramic pot - website description clearly reads that pot is included. Who would deliver lucky bamboo without any pot, not even a plastic one?


Third issue - The dry fruits package was delivered as a cloth wrapped package - no box as displayed on your website.


Fourth issue - I reached out to customer service via email and heard back after a week that they will look into it, but never heard back despite my multiple subsequent reminders.


If I were you, I would save my money and look elsewhere.


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