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India
Pathetic and Worst
Jul 17, 2017 06:07 PM 3815 Views
(Updated Jul 17, 2017 06:07 PM)

Customer Service:

Rates and Charges:

Satisfaction:

Staff Attitude:

I will rate it 0 Stars. I have applied for this shitty company services while purchasing an electronic item and the experience in the first month itself was horrible. They took all the documents and a cancelled cheque.  But the cheque kept bouncing because they have been submitting a cheque with mismatched numbers and wordings. I gave them a crossed blank cheque. So they charge me Rs.400 after the cheque bounces for 1st installment and I pay the amount through netbanking after I received message about the same from the bank the very next day.


When I contact Capital First there is no one to respond on the issue and they charge me again Rs.800 2 days after I pay the amount as they have again the presented the same cheque 2nd time inspite of me paying it ahead. Are you guys insane. The person through whom I applied for the loan conviniently escapes saying Customer service is different from their services and they cannot contact the office guys. Are you for real.?


I have sent across these guys my bank statement indicating sufficient balance during the loan withdrawl period and they are not ready to revert the bounce charges of Rs.800. So, I have decided to take legal action against them.

Brand Response

Hi Member,
Thank you for your feedback. We have recently associated with MouthShut and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. If you need any further assistance, We're a click or a call away and you can write to us at social.connect@capitalfirst.com for further assistance. We assure you that we will strive to do our best to serve you in future.

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