Apr 27, 2009 12:28 AM
4240 Views
Very rude and unmannered staff specially sitting at baggage counter@reception. They do not have manner to speak to costumers probably higher management dosen't aware how many costumer they loose because of their behaviour. They all should be sacked and fresh mannerful staff should be appointed since that is a entry point for a costumer.
They denied to take my bag asking me to go down to basement even there was ample space available. I was carrying 1.5 yrs kid and was not in a situation to go down to basement. They had take 2-3 other people's baggage in front of me. I was shocked with this behaviour and still couldn't understand why these ladies denied my baggage.
If any customer care reading this, I was there on 26th April 2009 @ 7:00 PM, plz help to save ur mall's image.
