Here’s a review draft based on the concerns you’ve raised:
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Review of Bosch India and Bosch Washing Machines:
I am deeply disappointed with Bosch’s quality standards in India, which fall far below what is provided in the EU and US. It’s alarming that Bosch appears to compromise on safety and quality when it comes to the Indian market. The washing machine I purchased had an uninsulated PCB, which poses a serious risk to users. This kind of substandard production endangers lives, and it seems Bosch does not place much value on customer safety in India.
To make matters worse, Bosch’s customer service is appalling. Despite delivering a faulty machine, they are unwilling to replace it and instead demand a service charge of Rs. 800 just for inspection. This is unacceptable, especially when the machine was defective from the start. Bosch needs to understand that delivering subpar products and failing to take accountability won’t go unnoticed.
Bosch India should be held responsible for maintaining the same quality and safety standards as in other markets. I am prepared to escalate this issue legally if my machine is not replaced within seven days. Bosch should know that such practices will only damage its reputation further.
