Purchased top load washing machine, 6.5kg in 2023 july.Raised 12 tickets.Closed all tickets without asking me Happiness Code.Heavy vibration and sound since 2023 .Replaced control board, safety switch, twice suspensions.Sold stabilizer, stand and liquids without issuing GST bill.Asked to collect these and refund.They now asked purchase bill.Several mail sent to customer care, management, videos.Sent Legal notice, reminder notice, NCH.No response from IFB.I am from Dandeli, Karnataka.