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MouthShut Score

34%
2.07 

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Zomato.com Reviews

06289996261@=@ Zomato customer helpline numbers///
1 day agoRead (via Mobile)
06289996261@=@ Zomato customer helpline numbers//// 06289996261=08535827004 call any time any order any problem

06289996261@=@ Zomato customer helpline numbers///
1 day agoRead (via Mobile)
06289996261@=@ Zomato customer helpline numbers//// 06289996261=08535827004 call any time any order any problem

06289996261@=@ Zomato customer helpline numbers///
1 day agoRead (via Mobile)
06289996261@=@ Zomato customer helpline numbers//// 06289996261=08535827004 call any time any order any problem

YOUR RATING ON

Zomato.com
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Disgusting customer support services
Mar 07, 2019 10:21 PMRead (via Mobile)
I raised a complaint on 14th Feb and several times after that but nobody has bothered to respond ever. Whenever we write any complaint on their customer support chat... their representatives give false commitments...yesterday, in urgency I ordered food on their app..but I opted put from payt...Read More

I have ordered chole bathure before 1 hour
Oct 29, 2018 01:46 AMRead (via Mobile)
I tried to contact each and every one but my order was not delivered yet. I am dying in hunger now. I ordered chole bhature but when I contacted the restaurant from where my order got placed then they said they received an order of only chole masala and I was charged 160 rs.When I asked the ...Read More

#synopsisDesc#
THE WORST FOOD DELIVERY APP! POOR CUSTOMER SERVICE
Jun 21, 2018 04:03 PMRead
I ordered food from zomato today. I had paid through the card and my order was prepaid. I kept on waiting for the order but the order didn't reach me. After that, I saw the app to check delivery status and I saw the order to be delivered.On inquiry by zomato team I got to know that the order...Read More

Disgusting customer service by ZOMATO
Jun 12, 2018 11:51 PMRead
Zomato #zomato_reviewsOrdered a Choco chip thick shake today from zomato, from Keventers(DLF Promenade mall) at 09:25 pm which showed delivery time 10:08 pm, and THIS IS THE MISTAKE for which I am suffering. #Order_no. was 1272435501#disappointment 1: At 10:12 PM got a call from rider Mr...Read More

Unethical Business Practices
Jun 09, 2017 01:55 PMRead
I have been a regular user of the Zomato app as well as the website for a very long time now. I have had some issues with their customer support(delayed/no response being the most common) in the past as well but I considered these as trivial matters and continued with the status quo. Recently, Z...Read More

Service not up to mark
5 days agoRead (via Android App)
Yesterday I ordered through zomato and later on I received call from the hotel that they dont have prawns and I have to order other items before that I have to cancel order from zomato and so I did accordingly.but on mail I received a message from zomato guy mr deepanshu gupta that they can char...Read More

Outstanding service
8 days agoRead
I liked every food which I ordered there. Every thing is fresh, yummy and tasty. I have ordered many products from Zomato its 100% satisfied me. Highly Recommended,

Not consumer friendly
8 days agoRead
One food item was missing in my order after acknowledging that, I registered complaint via mail. I've bee told that, I'll get refund for missing item in next 48 hrs. And now It's 3rd week going on, I write mail daily about it but they're not refunding my money yet. Very disappointed with zomato....Read More

Cheating with costomer
11 days agoRead (via Android App)
I had ordered biryani from zomato and use a coupon code and I got rs 55 off. First of All when I use the Coad it shows link your paytm to get order so I done that and I applied Coad but they cut full amount from my account and not have discount or cash back. When I talk to there customer service...Read More

Prepaid ordered cancelled without Refund
16 days agoRead (via Mobile)
I am writing this with great disappointment.I have been regularly ordering food from your app.. and hadn’t yet faced any difficulty until now.This particular order (order id: 1699422795) that I made on 04/10/2019 fromShahi Restaurant, miraroad was cancelled from your end despite making a...Read More

Worst service from zomato
Sep 20, 2019 09:14 PMRead (via Mobile)
I have done a order from zomato and delivery executive is drunk when he came to deliver my order. Customer service is even worst by zomato

Accurate service from zomato.
Sep 18, 2019 07:16 PMRead (via Android App)
Zomato is best for order food online. It has a very tough comparison with swiggy. But Zomato is very helpful. I loved to order from zomato.We can order online food or drink from our nearest restaurant or food center. We also see the nearest restaurant with ratings, menus, and customer review...Read More

Zomato customer service : worst in the industry
Sep 13, 2019 08:34 AMRead (via Mobile)
How good of a source is Zomato?I would never suggest.. Zomato.. I had some bad experience with Zomato.. They dont take responsibility for the order you placed.. Its pure luck whether u get it or not… And if you want to make a complaint.. Only chat option is there..My experience:I ord...Read More

Zomato worst services
Sep 10, 2019 09:47 PMRead (via Mobile)
I placed an order with zomato few minutes back , order got delayed 1 hour , tried to call delivery boy no is switch off after so many call when i ask for help through chat all i got is an delayed reply and order cancellation process with a delayed refund cycle that to when i am a frequent prepai...Read More

Zomato served cockroach In their food
Aug 28, 2019 03:00 PMRead (via Mobile)
I have placed an order using Zomato app today. When I served that food I found a big cockroach in the curry. When I addressed this issue to them they were least bothered about this.When I shared this problem they just told, 'sorry will refund u .. ' so I feel that serving cockroach is common...Read More

Uneducated Support team
Aug 13, 2019 06:22 PMRead
"Kaunsa refund" "don't use harsh language" etc. are some few words on chat support when reached out to them.Why shouldn't I use harsh language if the roll I ordered was such a Waste and my flatmate got sick by eating that, I will shout and one more thing I did wrote harsh language for the re...Read More

Order Lana hai to lay lo... Customer support
Aug 10, 2019 01:50 PMRead (via Mobile)
I Ordered a pizza today from zomato, from al aseem pizzaBatla house Okhla at 12:00 pm which showed delivery time 01:25 pm, and THIS IS THE MISTAKE for which I am suffering. #Order_no. was 1317259892Igot a call from rider Mr Abhishek saying sir order cancel kaardo time lage ga ...Afte...Read More

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