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Worst service and food quality
Sep 20, 2018 11:06 AM Read (via Mobile)
I had placed an order from renowned restaurant Savali from Nigadi area on 19th Sept .Food delivered in a manner that I had to throw that food.It was totally loss of money. The issue was highlighted at the same moment on Swiggy’s customer team but there response was they can't do anything for thi...Read More

I am very disappointed
Sep 13, 2018 07:37 PM Read (via Android App)
I am very disappointed with swiggy today. my food took 1 hr 30mins to be delivered. called the delivery guy deepak das. he said his bike has problem. if thrs a problem whywasnt I informed? after that only he canceled the order for someone else to pickup. 3 times was the pickup canceled. later th...Read More

Delivery boys don't follow basic traffic rules.
Sep 02, 2018 02:15 PM Read (via Mobile)
Swiggy claims to provide superfast delivery but for this sake . the delivery boys don't follow basic traffic rules(self experience of an accident with a swiggy delivery boy).He came in from the wrong d side and had no manners of taking.didn't even say sorry when it was his fault entirely. my ...Read More

Very poor service
Aug 31, 2018 12:12 AM Read (via Mobile)
Help line for wrong order is unhelpful and try and justify error of restaurant and implore you to be idiots . Besides person by the supposedname sayyed on help line refused to give employee id citing personal info! Do these guys take us for uneducated and unaware ppl? Best to avoid Swiggy ...Read More

Aug 28, 2018 11:04 AM Read (via Android App)
Hello guys today l am sharing my bad experience with well known food delivery app I recently ordered sweets on this app for my sister to her house on raksha-bandhan. I thought that they delivered their sweets quickly on raksha-bandhan and gave her a surprise from myself.from Swigg...Read More

Aug 22, 2018 05:47 PM Read (via Mobile)
Order was placed yestersay to Deepak Patwa. The guy whu came to deliver had no swiggy tshirt . was difficult to undastnd. secondly the order was late .no decency of calling n updating da customer n no apologies for his end.(disgusting service) Thirdly I was waiting to rate this guy but no rating...Read More

Worst ever experience
Aug 21, 2018 08:15 AM Read (via Mobile)
Ordered veg received non veg n worst part is restaurant is pure non veg. Have raised concern with swiggy but received response as they won't repeat again n till today restaurant in swiggy shows veg . Pathetic service n careless response.Sambit from higher management agree for action but no actio...Read More

Wost ever service
Aug 18, 2018 10:48 PM Read (via Mobile)
I had d worst service from swiggy and they did nothing apart from apologizing. Firstly they asked me to change my order then asked me to cancel d order. I cancelled and replaced with another restaurant. I got d order way too late. Cold and stale. Very unhappy ...Read More

Customer service and food delivery time
Aug 15, 2018 02:43 PM Read (via Mobile)
Very bad customer service.they are just making customer fool.other delivery app are very good as compare to this.they are something delivery other order to are bad they are just making fool of customer . delivery guy attitude is very bad ...Read More

Order fresh food online
Aug 12, 2018 01:02 PM Read (via Mobile)
This website allows us to order food online from your favourite nearby restaurants Swiigy delivers food to our address within minutes .We can track the delivery online via Google Maps on your smartphone.Its that simple. Swiigy also provides coupon codes so that you can enjoy your food at a lo...Read More

Arrogant deliver guy and customer support namesake
Aug 07, 2018 02:04 PM Read
I have ordered ice cream from Cream stone through Swiggy yesterday and after 20min or so received a call from the delivery person that he is unable to locate my address and the GPS is pointing out to a different location. I was ready to help him with the address in case the GPS is not trackin...Read More

Quantity level very less
Aug 05, 2018 08:36 PM Read (via Mobile)
I order paneer, mix veg, 3 naan. my bill is 575. quatity level is very bad. After I spoke with someone agent. they told we share your feedback. I have small party in my family. I feel ver bad. I publish everywhere and suggest everyone never order from swiggy. ...Read More

Pathetic service
Aug 04, 2018 03:17 PM Read (via Mobile)
All lie worst service ever received .and second instance.order was placed for fried rice n chilly chicken . Food received was burnt and complaint Swiggy guy offered replacement from same place to get same quality of food I had been ordering through food panda, zomato never had this bad experi...Read More

Customer service
Jul 21, 2018 10:14 PM Read (via Android App)
Worst customer service ever. Today I ordered Biryani and found hair in that. Order ID is 15240371887. Asked customer service to resolve the issue by uploading image. But they said they will generate a coupon. I said I don't want to use coupons. I paid Rs.224 through Paytm and asked to refund the...Read More

Jul 20, 2018 09:33 PM Read (via Android App)
Hi friend, last month I have ordered some foods in swiggy, they has been delivered with in 45 minutes. I appreciate that delivery guys, they reached quickly. Foods also very hot and tasty. I personally order food from outside a lot so this swiggy app is very different it will give you offers all...Read More

Worst food delivery app
Jul 16, 2018 03:23 PM Read (via Android App)
Friends I will tell you everything from my personal experience Friends this app is playing with minds of people as it shows free delivery and 33% off on first order. Friends I have ordered a pizza of ₹150 from this app after discount from cafe olives sector 59 delhi. But when I went to ...Read More

Very delayed deliveries
Jul 15, 2018 09:31 PM Read (via Android App)
Two days before I ordered food from swiggy as we have planned a party but there was a huge delay in delivery fir about 1 hr. App showed that it will be delivered by 30 min but it took 1: 30 hr. I am highly dissapointed by service because they kept on saying that the order is on way even thoug...Read More

Need improvement in delivering orders !
Jul 12, 2018 12:07 AM Read (via Android App)
Let me talk about my experience on Swiggy just make fool people by taking order and by not to make delivery on time to the customer. Recently I ordered food from swiggy, first of all their customer care service is very bad because they are not available to take your calls any time you...Read More

A failure called S W I G G Y
Jul 09, 2018 11:16 PM Read
Swiggy as an entity has failed in its fundamental consumer experience that had become synonymous with the brand, when it had begun initially. The idea of bringing the choicest food options to its customer has taken a back seat with the focus only on taking deliveries and not delivering them comp...Read More

Worst Refund Policy
Jun 28, 2018 05:06 PM Read (via Mobile)
The worst service at swiggy, I tried ordering from swiggy on 21st June and due the issue in their app we could not place the order and the money was also debited.when I placed the order again n cancelled the duplicate order, they have not provided the refund yet. Their Customer Care number...Read More


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