Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
Enter your email address

MouthShut Score


Service & Support:

Information Depth:


User friendly:

Time to load:

I feel this review is:


To justify genuineness of your review kindly attach purchase proof
No File Selected Reviews

Very worst experience
Mar 21, 2020 12:32 AMRead (via Mobile)
This is most worst travels i have ever seen, very bad behaviour of people, no curtains in travel, they took more passenger than thier capacity. 1 double seat was occupied by 4people, very dirty travel, no ac working properly, how can any girl sleep in travel if she is not in comfort zone, i want...Read More

Musafir.c ruined a trip plannd 4 medical reasons !
Nov 06, 2019 06:50 PMRead
Guys,Please refrain from approaching for your travel or any needs.I heard much of this site and by mistake opt for its services and dismayed. I booked a ticket for I have to attend with my wife for a doctor's consultation. after getting paid, they kept ticket issuance pending...Read More

You will end up wasting money for sure
Oct 05, 2019 07:24 PMRead (via Mobile)
Very poor should keep on tracking them to get your services.And in the end you will not get Visa too.My humble request please don't get their services.terrible staff...Read More

Fraud people....beware !!
Sep 17, 2019 12:50 PMRead
Fraud people. Beware!I had an extremely horrible experience with had registered online and made payment of Rs.10,200/- on 4th September, stating very clearly my travel dates to South Africa, on 21st September morning 4 AM. They immediately called up and said that it will be...Read More ruined our holiday !
Aug 18, 2019 12:32 AMRead
I would NOT recommend anyone to use for any travel needs. They might offer a cheap price, but when it comes to customer help and issue resolution, they are really BAD and you would not want to ruin your holiday.We recently had a very BAD experience with booked ...Read More

Overall is good but not recommended
Dec 04, 2019 08:48 AMRead
The travel agent initally was very friendly and helping nature later once payment has been made their attitude change completely . The travel agents are quite responsive but they doesn't plan in a very good manner as I have taken the plan for 4D3N for dubai . They doesn't take care for the guest...Read More

Musafir bad travel experience
May 08, 2019 02:03 PMRead (via Android App)
I have recently use its take long time to process any order and very expensive air booking site. this site never give you any type of offer. they don't have mentioned contact number. Very unskilled staff they have not their product knowledge. they charged me thrice guys please d...Read More

Pathetic experience
May 30, 2018 05:13 PMRead (via Mobile)
I had enquired about visa via the watsapp no on 12th however recieved no reply and applied my visa on the site on 15th.Now my fly date was 30th morning. I have not got my visa yet. For south africa.This guys are applying for visa first time may b.They didnt know format or extaclty wh...Read More

Worst travel agent out there
Dec 22, 2017 06:37 PMRead (via Mobile)
We applied for 5 visa on 7th Dec and after rigorous followup got only 3 visa on 19th Dec and on 21st night they are telling that please reschedule your trip as we are not sure about remaining 2 visas. Not a single time they communicated to us in this 17 days about their inability and they starte...Read More

Dedicated Staff For Customized International Trip.
Nov 18, 2017 01:32 PMRead
Normally People Are fond of Creating Complains for Faults that Happen to them From the Tour Consultants / Managers But few will Remember to Thank who Worked Hard to make their Customized Vacation or trip a Success by Giving Extra Time after His Job Timings with Smile Thank You Javed Pathan For T...Read More

A Company who ROBS Customers
Sep 19, 2017 07:39 PMRead
The below abstract is based on the most Pathetic experience that I have faced from Musafir.comMy Father booked 3 Tickets from from Pune to Nagpur. Unfortunately, while booking the same, he mismatched the names which are needed to book the tickets.We immediately called up Indi...Read More

Very expensive no offers
Jun 09, 2017 01:54 PMRead (via Android App)
It is very expensive air booking site. Never saw any type of offer here. I personally download the app because some one ask me to check prices there I found ther prices are 100-200 more for each flight and the other thing is the reliability and customer service . They don't have available contac...Read More

Most pathetic experience
Feb 16, 2017 10:38 PMRead (via Mobile)
Don't waste my time to write even a review for them. Just an advice to all travelers. Never never use there's services. Most pathetic and unprofessional company. Trying to amend my existing booking for almost three days now but nobody is responding. When talked another refined policy they come u...Read More

No Transperency During Visa Processesing
Jan 26, 2017 09:10 AMRead
I had bitter experience with Musafir, due to lack of Transperency During Visa Processesing. I wanted to apply for Malasian Tourist Visa. They took all my documents and shared the payment link and said it would take 3-4 working days even after a week no one came back I had call them back multiple...Read More

Competitive Price With Great Discouts
Jan 12, 2017 10:45 PMRead
I always use to book my tickets from They provide the competitive prices with great discounts. As compare to other sites their prices are low and the booking process, including the online payment is absolutely hassle-free in my experience. There is a budget option for each of their ...Read More

Excellent Service during Lockdown
May 12, 2020 02:16 PMRead
My cousin was stranded in UAE to lock down; I had no idea what to do. The UAE Tourist was getting expired in 1 day but Musafir Visa Team in UAE helped me in extension of visa without leaving the country and they did not charge extra for the service....Read More

Visa Extension - Hassle free,Transparent and Clear
May 03, 2020 01:48 PMRead
I had approached Musafir for my parents visas extension. The entire process was smooth and well handled by the visa experts. The payment process was very convenient. They proactively suggested for extending the travel and medical insurance as well.Thanks. Highly recommended...Read More

Reasonable Pricing. Excellent Service!
Feb 07, 2020 10:03 PMRead
I'm a frequent flier and always prefer to book my tickets using or their mobile app, which is very intuitive and user friendly. Their pricing is very reasonable as compared to other travel agencies and also their services are quite appreciable too....Read More

Terrible staff
Sep 20, 2019 11:24 AMRead (via Mobile)
Very poor and laid back service. The senior visa officer doesn't know what documents are needed for the visa. Everyday she remembers that she has forgot to ask some or the other document. Ends up wasting my time and money as I had to reschedule my flights which cost me a lot of money due to inca...Read More

Pathetic, Non-Response, Escalation doesn't work
Sep 12, 2019 08:04 PMRead
I got frustrated with them when I recently tried to book my Singapore visa with them. First, all emails you receive from Musafir are only auto-responses. Their service executives don't respond to emails within five days on email. When you escalate, you get auto-response that you should continue ...Read More


Recommended Top Articles Location