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You will end up wasting money for sure
0 hrs 14 mins agoRead (via Mobile)
Very poor should keep on tracking them to get your services.And in the end you will not get Visa too.My humble request please don't get their services.terrible staff

Terrible staff
15 days agoRead (via Mobile)
Very poor and laid back service. The senior visa officer doesn't know what documents are needed for the visa. Everyday she remembers that she has forgot to ask some or the other document. Ends up wasting my time and money as I had to reschedule my flights which cost me a lot of money due to inca...Read More

Fraud people....beware !!
18 days agoRead
Fraud people. Beware!I had an extremely horrible experience with had registered online and made payment of Rs.10,200/- on 4th September, stating very clearly my travel dates to South Africa, on 21st September morning 4 AM. They immediately called up and said that it will be...Read More

5 ruined our holiday !
Aug 18, 2019 12:32 AMRead
I would NOT recommend anyone to use for any travel needs. They might offer a cheap price, but when it comes to customer help and issue resolution, they are really BAD and you would not want to ruin your holiday.We recently had a very BAD experience with booked ...Read More

Musafir bad travel experience
May 08, 2019 02:03 PMRead (via Android App)
I have recently use its take long time to process any order and very expensive air booking site. this site never give you any type of offer. they don't have mentioned contact number. Very unskilled staff they have not their product knowledge. they charged me thrice guys please d...Read More

Pathetic experience
May 30, 2018 05:13 PMRead (via Mobile)
I had enquired about visa via the watsapp no on 12th however recieved no reply and applied my visa on the site on 15th.Now my fly date was 30th morning. I have not got my visa yet. For south africa.This guys are applying for visa first time may b.They didnt know format or extaclty wh...Read More

Worst travel agent out there
Dec 22, 2017 06:37 PMRead (via Mobile)
We applied for 5 visa on 7th Dec and after rigorous followup got only 3 visa on 19th Dec and on 21st night they are telling that please reschedule your trip as we are not sure about remaining 2 visas. Not a single time they communicated to us in this 17 days about their inability and they starte...Read More

Dedicated Staff For Customized International Trip.
Nov 18, 2017 01:32 PMRead
Normally People Are fond of Creating Complains for Faults that Happen to them From the Tour Consultants / Managers But few will Remember to Thank who Worked Hard to make their Customized Vacation or trip a Success by Giving Extra Time after His Job Timings with Smile Thank You Javed Pathan For T...Read More

A Company who ROBS Customers
Sep 19, 2017 07:39 PMRead
The below abstract is based on the most Pathetic experience that I have faced from Musafir.comMy Father booked 3 Tickets from from Pune to Nagpur. Unfortunately, while booking the same, he mismatched the names which are needed to book the tickets.We immediately called up Indi...Read More

Very expensive no offers
Jun 09, 2017 01:54 PMRead (via Android App)
It is very expensive air booking site. Never saw any type of offer here. I personally download the app because some one ask me to check prices there I found ther prices are 100-200 more for each flight and the other thing is the reliability and customer service . They don't have available contac...Read More

Most pathetic experience
Feb 16, 2017 10:38 PMRead (via Mobile)
Don't waste my time to write even a review for them. Just an advice to all travelers. Never never use there's services. Most pathetic and unprofessional company. Trying to amend my existing booking for almost three days now but nobody is responding. When talked another refined policy they come u...Read More

No Transperency During Visa Processesing
Jan 26, 2017 09:10 AMRead
I had bitter experience with Musafir, due to lack of Transperency During Visa Processesing. I wanted to apply for Malasian Tourist Visa. They took all my documents and shared the payment link and said it would take 3-4 working days even after a week no one came back I had call them back multiple...Read More

Competitive Price With Great Discouts
Jan 12, 2017 10:45 PMRead
I always use to book my tickets from They provide the competitive prices with great discounts. As compare to other sites their prices are low and the booking process, including the online payment is absolutely hassle-free in my experience. There is a budget option for each of their ...Read More

Pathetic, Non-Response, Escalation doesn't work
23 days agoRead
I got frustrated with them when I recently tried to book my Singapore visa with them. First, all emails you receive from Musafir are only auto-responses. Their service executives don't respond to emails within five days on email. When you escalate, you get auto-response that you should continue ...Read More

Pathetic Customer Service
Aug 29, 2019 10:10 PMRead (via Mobile)
Absolute worst. Customer Service is a joke and the operations shouldn't even be employed anywhere. Management doesn't exist.Modus Operandi: Take money, frustrate the customer, make them cancel, charge cancellation fee.Left me frustrated to a point of no return.

Pathetic Service
Jul 20, 2019 12:09 PMRead
They take days to respond on mails, I had applied for refund of VISA fee which hasn't come back yet. It's been more than 15 days, I am not sure if it will come.PLEASE DO NOT USE THEIR SERVICE AND SAVE YOUR MONEY.!

Holiday Robbers
Jul 16, 2019 02:17 PMRead (via Mobile)
I booked a tour package almost 2 months ahead of Eid, immediately paid fir it in full amount, only to have it cancelled the night nefore my Schengen Visa appointment. Now, it's too late to rebook the visa appointment and most agencies are fully booked. Staff (Abdul) very unapologetic to a point ...Read More

Bad service
Jun 23, 2019 05:24 PMRead (via Mobile)
Waste of money, for everything you have to call and ask they just have basic knowledge I applied for normal tourist visa after all documents verified by musfir senior visa officer than too I got refusal..

Pathetic customer service. Loot and steal them.
May 08, 2019 01:22 PMRead
I have been calling multiple times for courier tracking ID for passport and visa but there is no response from anyone. Such pathetic service. Musafir guys have no regards for the customer. Regret filling visa via musafir. My travel is due in 2 days and thses guys don't care.Hope none take th...Read More

Scam not trusted
May 07, 2019 10:37 AMRead
I had a bad experience with Musafir, the service is not good at all they take a long time to process orders, no web or online service as they claim I had to visit the branch several time to process my orders .they tend to request for big deposit to process visa and they its hard to get it ba...Read More


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