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MouthShut Score

22%
1.77 

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Goibibo.com Reviews

GOIBIBO FRAUD
1 hr 0 mins agoRead (via Mobile)
I rescheduled my tickets due to covid19 and now it's been over 4 months of me being contacting and pleasing them to return my reschedule balance amounting over 20k, but these cheap people have nothing to do and are happy in not replying. Fake company, being such big company and doing such tactic...Read More

NO Customer Service
1 day agoRead
Worst Customer care support. I have one issue with flight ticket refund I have raised issue in mail like number of times but there is no reply. No one is responding to customer service calls....Read More

Flight rescheduling
6 days agoRead (via Mobile)
I had booked two tickets to Mumbai, out of which one could not be used to to certain circumstances in the pandemic. After calling GoIbibo a hundred times in an attempt to keep the ticket open/reschedule it, they told me they would keep the ticket open till December 2020. Now when I'm trying to u...Read More

YOUR RATING ON

Goibibo.com
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Fraudulent transaction on My Goibio account
Jul 30, 2019 05:30 PMRead
On 12th July 2019, at midnight/early morning, suspicious/fraudulent transaction made by a hacker and used up all NQAC Gocash+ worth 686, to make a flight booking, Gocash+ was having unlimited validity and no usage restrictions.I am a gold member of Goibibo and using the account from last 4 a...Read More

Goibibo shame shame.
Dec 31, 2018 01:25 PMRead
Goibibo shame shame: I generally never give negative feedback on any hotel this can be crossed checked from reviews. This time I had been forced to give this type of feedback for both Goibibo and Hotel Lavanya. I had booked hotel using goibibo website for my parents(Sr. Citizen). This I had book...Read More

Endless Follow up until you give up and Fraud
Dec 06, 2018 05:05 AMRead
I had booked a flight with Goibibo for my father on November 20th’2018(Booking reference: AMDUVEWBL).I had put in all the details for him including his passport details, name etc. As soon as I booked the ticket, the name got changed to my name as I was logged in. On the same day within 24 ho...Read More

Misleading information and pictures in listing
Oct 05, 2018 04:25 PMRead
I was looking for one night stay in Kochi with price range 4000-5000, Goibibo website suggested me one Eden Garden Heritage Farmstay at around 3500 per night. Having stayed in heritage properties in MP, Rajasthan and Gujarat and Farmstays in Utter Pradesh and Haryana, I thought that a combinatio...Read More

Unproffesional and cheap company
Mar 30, 2018 09:25 AMRead (via Mobile)
I booked a couple friendly hotel "hotel Himalaya" in Triplicane Chennai. As unmarried couples staying in a hotel is legal and that goibibo is offering couple friendly hotels just like oyo and makemy trip, I made that booking. I and my fiance were traveling to Chennai and were about to reach Chen...Read More

Not any customer support only fraud dealing.
Jun 30, 2020 01:18 AMRead (via Mobile)
I have a very poor experience with Goibibo. I will not be any dealing with Goibibo in future because it is not a trustable company....Read More

International flight refund
May 06, 2020 12:39 PMRead (via Mobile)
I have been trying to reach Goibibo for more than a month now, everyday I call them diligently hoping it would get through. I understand the criticality of the circumstances right now but it is surprising to know that they are not processing my refund while Alitalia has responded back to me that...Read More

Fraud by Goibibo
May 01, 2020 12:24 PMRead (via Mobile)
I must say this Goibibo is a fraud company when the matter comes up to refund matter . I had made a booking from India to Kathmandu and return . Due to the failure of Jet Airways flight got cancelled and my money must be refunded . It was an year back and still now I am waiting for my refund .. ...Read More

Sad but true
Apr 04, 2020 12:15 PMRead
I mostly don't book flight tickets on my own and get it done by an agent but this time because of emergency of lockdown I tried booking a flight ticket from Mumbai to Bhopal on 31st. Now, normally either the ticket gets booked or your get the amount refunded in your account. My problem is th...Read More

Flight booking
Mar 30, 2020 11:14 AMRead (via Mobile)
I booked flights using their platform, only automated response from costumer service.no information regarding cancellation and refund.i don't recommend anyone to use their services...Read More

Goibibo is the worst
Mar 25, 2020 12:30 AMRead (via Mobile)
Trust me guys, this is the worst booking site I've ever used. Owing to coronavirus flights got suspended and still I did not get my full refund. I tweeted about it and these guys just copy paste the same message again and again. I literally regret using goibibo for booking tickets. For the past ...Read More

Providing voucher even if airlines pay cash
Mar 23, 2020 12:25 PMRead
Due to covid our flight was canceled, Air aisa has cancelled itNow go ibibo is telling they can provide only voucher when airlines claims it will provide full cash refund, customer care is so rude they disconnected the callWhen govt has instructed for refund and when airlines policy says...Read More

Fraud Website/Agney
Feb 29, 2020 12:23 PMRead (via Mobile)
Lures the customers with cheaper prices and then put them in trouble while the journey is on. Student Visa travellers should definitely not use this cheater application as Goibibo is literally a curse for students and always puts the student in hassled situations during their journey....Read More

Worst service
Jan 31, 2020 10:37 PMRead (via Mobile)
I was booked from chennai to Bangkok as pleasure tour on feb 12. Due to sudden death in family I planed to move earlier accordingly I reshedule my tour from US to India which was booked by agent Expedia and they changed. contact this guys to cancel my trip but they told it cant cancel and also ...Read More

Booking ID: HTL7SFZY5L dt. Nov. 27. 2019 (Refund)
Jan 06, 2020 06:01 PMRead
I have booked the 3 rooms in Hotel Mount view, Mount Abu against booking no. HTL7SFZY5L from Goibibo.comAll rooms are in pathetic conditions,Room Issues - Dirty Linen, Broken Door, Windows, Dampness, Room Size are very small, bad smells, toilets are unhygienic, staff are not cooperative,...Read More

One of the Best Online Booking Website Globally
Dec 17, 2019 12:19 PMRead
I am using this website since 2016. This is The Best Hotel and Flight booking website in India. I am very very happy with their service and customer support team.Their prices are always cheaper than other websites. 95% of my flights and hotel bookings are done through this website.Always...Read More

Cheating app
Dec 07, 2019 03:05 PMRead (via Mobile)
I booked flight on goibobo... after getting my plan changed i cancelled flight directly from airlines compnay.Indigo told me that amount of rs. 12500 has been refunded to travel agent goibobo. But i got an mail from goibobo saying no refund....I lost my whole 240000 rupees on cancellatio...Read More

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