I wanted to shift my stuff from Mumbai to Delhi and booked my consignment with Glovve.in since they had a proper website and seemed reliable. Little did I know the mistake i was about to make.
I was supposed to get my consignment by 30th November (almost a month after the pickup). After many days of the said date, the transporter (Gati transporter) said that they weren't aware that I stay on 3rd floor and will leave all my stuff on the ground floor. My then Glovve Manager - Mr.Satish, was not even aware of this and I had to be the mediator between the company and transporter!. After multiple calls, they said they'll come tomorrow and deliver it.
Finally, while i was in the office they came and delivered the material. I come back in the evening to see that my Carton has been misplaced by someone else's!!! I immediately called every number i had and started bashing them. This carton contains my documents, certificates, all my shoes and footware, clothes, books, curtains and what not!! And other things that money cant buy!
After 3 weeks of to and fro conversation and false assurance from the My current assigned Glovve manager - Piyushi, she stopped picking up my calls. And finally when she did, informs me that I should rather put a claim since the transporters (Gati Company) are not cooperating with them and it's difficult to send Glovve team for just 1 carton!!. (Yes, she actually said that!)
It's been months now, they have finally told me that neither will I get my carton nor will I get any claim since I have not made the full payment (apart from the advance payment). I am ready to make the pending payment, but haven't got any assurance from them regarding the carton nor claim!
GLOVVE company is fraud! Has harrased me to an extent that for a while I just did not have the energy to even think about the carton anymore. I am literally stuck and don't know how to proceed. I am posting this on every platform hoping that someone from this Shameful company will do something about it.
Requesting whoever is reading this, to Never use this fraudulent company - Glovve.
P.s : I also received inappropriate messages from Gati transporters. I was not even supposed to be contacting them since my communication was with Glovve!
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