Apr 18, 2023 05:57 PM
723 Views
I order food for my family.They delivered burnt rotis which were so bitter in taste. When I complained and uploaded the pics they offered me refund of 12 rs while my 2 orders were worth 280 rs. Seems like they were doing me a favour with the refund of 12 rs. There was no option to speak to any support guy. In app only chat bot speaks. I raised on FB they asked to drop an email and I have been offered 28 rs refund wihout any action or corrective measure. I think we should stop ordering from online app and support our local small vendors who are not on these app which charge hefy amounts in the name of delivery fees and deliver junk.
