Todays I am sharing my experience. About swiggy app and service.
When wish to talk to a costmer care executive they put us hold for around half and hour their delivery exuctives are rude. I got a call from a delivery exuctives once telling me that he will refuse to pick up my order at it is far and he will not even call the company to Tel them that! For non swiggi assured oredred the order get late by half and hour sometimes! The order status in the app get updates late! Delivery exuctives close the order 10-15 minutes before they have actually submitted the order to show that they have submitted the order on time! On questioning them they speak rudely and retord back telling us that we should be thank full that we have at least received the order! Please all these points thank you. Sometimes after.
( Reply from swiggi) : on 7/1/18 hey Kiran we are very disappointed to know that faced this issue while ordering with us: ( please email us more detailes from registered email id at swiggisocial@swiggi.in so that we may look into this and neccosories action to avoid such itsences in the future) .
So thank you this is my experience .
