MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About Snapdeal

Product/brand information is coming soon. Stay tuned for updates!

Contact Details

+91-9212692126

Verified Member MouthShut Verified Member
Rudrapur India
Amount Blocked by snapdeal for one month
Sep 17, 2012 01:26 PM 3264 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have booked Nokia C2-06 (Graphite) cell phone though snap deal on 29/08/2012. Same has been dispatched through first flight. Still after long period of 20 days it has not delivered to me and while tracking  it is showing that due to transportation issue it is cancelled and now it may take 7 to 21 more to refund back to my A/c.


It means ~5000/- Rs is blocked by snapdeal for 1 to 1.5 month.

Brand Response

@sarangkhati, we know that we couldn't make your shopping experience pleasant with us. We are really very sorry about it. We also sometimes fall short in keeping you smiling. At Snapdeal, we constantly strive to serve our customers with utmost sincerity and achieve 99.9% customer satisfaction. But we see that we still have a long way to go from these reviews. We have raised your issue to our reachout team and will try n expedite the refund process. We would also like you to understand that the 7-21 working days for the refunded amount to be reflected in your statement is the time period set by all Indian banks and not by us. However, we will still try and facilitate the process for you. Sorry once again for the inconvenience caused.

Upload Photo

By: snapdeal Deactivated | Sep 17, 2012  05:14 PM imageComments 1

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Snapdeal
1
2
3
4
5

MouthShut's Top Picks: Must-Read Articles

View All
X