MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About Snapdeal

Product/brand information is coming soon. Stay tuned for updates!

Contact Details

+91-9212692126

Verified Member MouthShut Verified Member
Hyderabad India
Snapdeal continues to cheat - time and again
Nov 11, 2014 11:59 PM 8988 Views
(Updated Nov 12, 2014 12:01 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Ordered for 8 trousers, received only 4. Lodged quite a few complaints. Called up their call center, which incidentally is not toll-free. Nothing happened so far.


Fortunately I recorded video evidence, each time I opened a package delivered by Snapdeal. Please take a look: https://youtu.be/mUPMMPezaqY

Brand Response

Hi Shantanu, I extremely regret the inconvenience caused to you. This shouldn't have happened. We had initiated the refund on 16th Nov for the missing item. Hope your issue is resolved. I request you to treat this incident as an exception as Snapdeal constantly strive to provide the best of service for its valued customers. I'll ensure you will not face such issue in future. Mukti.

Upload Photo

By: snapdeal Deactivated | Dec 03, 2014  12:42 PM imageComments 1

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Snapdeal
1
2
3
4
5

MouthShut's Top Picks: Must-Read Articles

View All
X