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1800-267-4444

Verified Member MouthShut Verified Member
India
I had an extremely disappointing experience
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 31, 2025 08:38 PM 35 Views (via Mobile)

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nykaa Cares

nykaa is working closely with MouthShut.com to enhance customer satisfaction.

I am extremely disappointed with the performance of the Nykaa app. I placed an order over 10 days ago, but the items have still not been delivered. The delivery date has been changed four times without any proper explanation, and there has been no clear communication or support from customer service. Such repeated delays and lack of accountability are highly frustrating and unacceptable from a reputed company. The overall experience has been very unsatisfactory, and I would not recommend this app to others based on my experience.

Brand Response

Hi, we regret to hear this. We'd like to investigate this further, kindly write to us via email at support@nykaa.com, so that we can have this addressed for you.

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