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+91-922-353-7000

Verified Member MouthShut Verified Member
India
Fraud site and indecent behaviour
Jul 17, 2012 03:28 PM 1775 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I had ordered 2 Nokia BL-4D batteries and had been tracking the status of the order, initially it was under process, then address verified and then confirmed, later it was under delivery and then after 10 days the status changes to cancelled.


When I call the customer care they say it was out of stock so got cancelled, I can still see the product on the website but with a higher price now and they still argue the order was cancelled as I will have to reorder. The person then does not listen anymore to me and hangs up the phone.

Brand Response

Dear Sir/Madam,
We regret for the inconvenience caused to you.
We would surely help you,kindly help us with your order id so that we can assist you further.
Kindly write back to us at crm@naaptol.com or call us at 09223516148 for further assistance.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.

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By: Naaptol Deactivated | Jul 19, 2012  10:28 AM imageComments 0

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