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About Makemytrip

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Contact Details

Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

Verified Member MouthShut Verified Member
Moga India
MakeMyTrip
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jan 17, 2018 09:19 AM 2415 Views (via Android App)

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MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

I booked Lucknow ticket at 10: 30 am on Book-Matt Trip.com Delhi Anand Vihar ISBT. At 11.17, he gave me a bus booking which is not at all on the stand ( see ticket photo) . When I mentioned that the number was mentioned, was in the ticket, which was closed and customer service of Machimetri was saying that we can not do anything yet, can alternatively take it. According to the client's executive, they can only complain about this issue. I could not catch my bus due to this reason and needed a big ticket ticket and the required reservation for the ticket, which was Rs 850 and Rs 1100. Now I am cheating myself and want compensation for my loss. This is a benign request for all travelers, please do not use MakeMyTripCom, these people are fooling their customers and nothing else.

Brand Response

Thank you for writing to us. As validated, our specialist team had connected with you and shared the amicable resolution regarding your concern. We regret the initial issue you faced. - Team MakeMyTrip

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By: MakeMyTrip | Jul 10, 2024  04:39 PM imageComments 0

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