May 25, 2008 05:06 PM
1489 Views
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
*Makemytrip **seems
to have deployed a policy of not refunding cancellation dues or to deliberately
delay payments for months. The cancellation is not considered unless customer makes
repeated calls. Â It all seems to be done
to earn illegitimate interest on Crores they are supposed to return to lakhs of
such cases. Someone out there from regulators and Govt. must proceed with
criminal actions on these websites. I am personally referring to cancellation
of my tickets which was booked on February 25th
2008(**FLT
1278895**). I had immediately got done that cancelled thru Jet Airlines directly
and then thru makemytrip also. On enquiry, I was promised that refund would be
reaching me in 10 days. It is three months now and I am awaiting any thing from
them. When I spoke to them on phone they have no answer to the delay and have only
promise that it would be done soon. My request is to avoid this website for bookings
in future.
