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About Idea Mobile Operator

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Verified Member MouthShut Verified Member
Hyderabad India
My bad experience with Idea
May 28, 2018 03:23 PM 1666 Views (via Android App)

Network:

Customer Service:

Charges and Billing:

I am sharing my bad experience with idea


My mobile no 88017* 9.


Which was basically I took from aircel but it was very bad in the manner of it's network.


As I live in Hyderabad city the network was best in city but usually I need to travel many place I faced lots of problems with aircel network.


So I decided to change my network with same number in I m a doctor and don't need to call but I received lots of call per day and also I need internet so I found the best plan in idea which was 299 so I port my number to idea.


It was really amazing experience with idea I never face bad network problems or wrong charges.


I was very happy with my idea post paid connection.


But in January I received a call from idea for upgrading plan


Which I clearly denied as was happy with my existing plan.


But some one from call center changed my plan.


For next month I was changed for new plan.


I called on help line raised as sr.


But no one called me for reply.


I did not pay for same month. And my services got disconnected.


I received a call to pay the amount I informed the same ask to start my original plan executive denied said that plan is no more.


After 2 months when my services got disconnected I received a post letter of court for amount of 3 months bill.


Unnecessarily I need to pay the amount.


It was really ambarassed.


I lost my no also.


Very bad experience with Idea.

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