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About HDFC Regalia Credit Card

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Verified Member MouthShut Verified Member
Noida India
HDFC disbelieves their own customer
Nov 17, 2016 02:32 PM 18119 Views

Customer Service:

Rates and Charges:

Satisfaction:

One of the most shameful and brazen acts ever. I purchased a Fridge on 19th of November, The sales representative at E Zone asked if have a HDFC credit card. I answered in the affirmative and the Sales Rep. told me that there is a cash back offer of 10%. I purchased the fridge using my HDFC Regalia card. But Lo and behold, there was no cash back. In the statement there is no mention of cash back, while using Standard Chartered Bank, the cashback is always automatic. When I complained, they keep on asking about the transaction slip. The reason being that people throw away the slip because generally bills are taken care of. What followed is a long tirade in sheer incompetence and template mails( without any substance to me).


This looks to be a racket.


SHAME On HDFC Card.


Do you think anyone will buy any insurance products from you?


Dear HDFC, you are a thief, kindly don't that your customers are like you.

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