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MouthShut Score

27%
1.93 

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Horrible Service - Never again
May 21, 2015 09:59 AM 9561 Views

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I usually by from Bigbasket but decided to go for ZopNow for a change after seeing their ad about fresh mangoes on sale. Firstly, the quality of fruits is bad. Secondly the order is not delivered within the time slot given.


I booked an order for delivery between 7 pm & 10 pm on 20th May. It was not delivered.I was then woken up from my sleep by the customer service person at 6.45 am confirming that the delivery could be done between 7am & 10 am . It wasn't delivered this time too either.


Very poor service compared to Big Basket who have always ensured delivery within the committed slot. Never again with ZopNow.


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