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MouthShut Score

40%
2.70 

Finance Plans:

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Staff Courtesy:

Timeliness:

89, F.I.E., Patparganj Industrial Area, Delhi 110092, DL

Nissan

+91-11-49320000

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Worst after sales service
Sep 17, 2018 08:43 AM 342 Views

Finance Plans:

Service and Support:

Staff Courtesy:

Timeliness:

We were looking for hatchback automatic gear cars and choose to book Nissan Micra in that segment from Zedex Nissan, patparganj. It has worst after sales service.




  1. We got the delivery of car after 2 weeks of committed date. They did not communicate to us about delivery being late and when we reached to the showroom, we were told that car has come from Chennai warehouse yet.




  2. It took 2 n half months for Registration Certificate to come(ideally takes 30 days) that too only after we did multiple follow ups with them(Reason for delay, Zedex Nissan has not submitted proper documents to Transport Authority). and they try to put the blame on customer.




  3. They charged us for FastTag at the time of booking but after 4 months also we have not yet received the tag even after multiple follow ups.They are not at all bothered about the delivery of Fast Tag.






Please consider above points before choosing your delear. The above points made it a overall bad experience for our car.


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Zedex Nissan - Patparganj Industrial Area - Delhi
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