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MouthShut Score

40%
2.60 

Infrastructure:

Staff Attitude:

Value for Money:

55, 5th Main, Behind Hotel Leela Palace, Old Airport Road, HAL 2nd Stage, Kodihalli, Bangalore 560008, KA

+91-80-43550050

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bangalore India
Money Eaters -Please read another unpleasant exp
Feb 14, 2011 02:28 AM 2779 Views

Infrastructure:

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Value for Money:

I wish I have read these reviews before.One of the most unpleasant , disgusting experience I had with YLG , kormangala.They think that we here to do charity for them .False promises , lies is there specialties.They don't know how to respect their customers who are already members.


Guys I m going to the consumer court .I can't take this from them.Let me know if some one wants to join hands with me.Customers are being tricked /fooled by YLG managers/employees to achieve their own target .


Everyone should be aware of the injustice disappointing experience.I am trying to solve the issue continuously from last 3 months but unfortunately none of your employees or managers are supportive. Infact they have stopped taking my calls , ignoring me , yelling on me , telling that why am I calling them .I had never been so humiliated , insulted and let down by anyone in my entire life the way I had been in YLG.Now more then money its about my ego my respect.


The issue is : I was having this one year membership with YLG and was not at all interested in continuing it furthur because of the treatment of managers Padma and rahim (YLG , kormangala) as well as there were few changes going on in my professional life.


When staff was telling me to continue the membership , very clearly I told them about my situation that "I may have to go out of country or out of city due to changes in my professional life , so its better that I should not take this YLG gold card membership ".They said that its not all a problem money can be refunded at any point of time .When ever you are going just let us know we can make all the necessary arrangements to refund your money .There were three people at that time (in YLG , kormangala).


When I asked her that how easy is it to get the money she has showed me some checks and told me that it's very easy just she need to send a email to finance department and money can be refunded. She in fact told me that you can close your membership any time and pay off your credit card bill .I said fine and then she asked to sign some form she said its just membership form , she told me just to sign it and rest of the form she will fill and after that they have detected 30000 from my account which is definitely not a small amount.


Now within a week I got new job offer and I moved to Gurgaon.Continuously everyday I was going to the salon asking them about refund they said that it will be done soon.Now I am in Gurgaon and I am in terrible need to money , and now they are saying that it cannot be done.


My trust is totally broken , I am in need of money , MY HARD earned money for which I have spent nearly 14 to 16 hrs hours in a day in office.I was so shocked the way your staff is behaving with me .I am not sure with whom to talk , with whom should I raise my voice.They do so many false promises with the customer's and finally it results in nothing and they just don't care about them once the membership is taken.


I feel cheated , humiliated, mentally harassed .I feel that I have been the victim of fraud.I have tried talking with their area sales manager but again it was in vein.Guys never ever recommend anyone to take any services from this third grade pathetic salon.


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