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Pathetic Services... Please read full review.
Jul 10, 2018 06:19 PM 1204 Views (via Mobile)
(Updated Jul 10, 2018 07:47 PM)

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Hi All,  I was looking for best packers n movers through urban clap. Looking at reviews on urban clap n terms n conditions felt it would be a good decision to choose Writer Packers and Movers. Inspite of having 2 different quotes from different P&M's & after having conversations with WRITER sales guy Sandeep we felt they would reach our expectations in shifting. Shifting was within the city of Hyderabad covering the distance of 23kms. We asked for the team to reach by 11.30-12am so that we can windup everything by evening by 5 including drop at new flat. BuT Sandeep came back saying through his office is put up in Secunderabad his first team for packing with 5 guys will reach by 1pm from Kukatpally as they have one office in Kukatpally near to my location and finish packing by 3pm as the items to be packed were only a few as 20% packing was already done by us. And he would send big truck for pickup by 2-2.30pm as big trucks are not allowed before 2pm into city limits. AND WE CLEARLY MADE A POINT THAT WE HAVE A BABY(2yrs) LEFT AT NEW HOME, we need to reach destination max by 6pm.


On the day of shifting we completed puja Hurried back to old flat by 1pm, we received a call from Sandeep saying his team just started will reach by 1.30 n start packing. But they did not turn up and there was no communication  from Sandeep nor he as responding to calls, at 2.15 a guy came n saw the Items to be packed n said he'll come in 5mins, as usual, he did not come back we called him after 30mins he said they went to have lunch will come by 3 n start work. They did not turn up we again called him at 3.30 surprisingly he says the packing team which was supposed to come at 1.30 has not yet come & packing boxes n material is with them and he is a truck guy.when we tried reaching Sandeep he was not responding to calls, texts nor watsup. We called a guy heading team of packing at 3.40 he says we r on the way near Kukatpally when we questioned them why Soo late he answered " Udke Aana Kya."Aane mein time lagta sabar Karo" team reached at 4.15 and when we questioned them why is delay as it would take 2 hrs packing by 6pm roads r full of traffic we can't reach on time n we left baby since morning. There response was "Hum Kya Kare, surprised to know by them that they were informed abt our shifting mrng at 11am by sandeep while they were engaged with shifting of other customers packing. They had to drop other customers luggage n reach here. When asked them when u r engaged on said slot you shud have told us at least in the morning we wud have gone for other P& M instead of waiting. They were unashamedly saying, ’you can call another service provider if you want Now tell us do u want us start packing or go. As we were not left with the option we had to start with them.  And started packing @ 4.30 completed packin by 7pm(only 2.30mins Packing we had to wait for 3.30HR's). And loading took 1.30mins started at 8.45pm and reached a destination by 10.20pm unloading completed by 11pm.as it was late we had to be a part of unloading n packing. They took packing material n left boxes as it would take time to unload.we said we can't unload items as it was 11.30 in the Nite.


For these services, we had to pay Rs. 9500 unprofessional staff including sales team. Sales team should feel ashamed for giving false commitments and cheating customers and not valuing their time. And I n my husband had no lunch as we were waiting for their team since 1pm to 4.30pm n than engaged with packing and reached destination by 11.30 as cooking was not Possible n nearby hotels were closed we could not even have our dinner. While unpacking boxes we found messy packing and all liquid items were spilled out and spoiled others too and few items like geyser connectors n dining and few kites items were damaged.  One good thing was no Items were found missing until now.


Now please take a call before you choose Writer packers and movers from Hyderabad.


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