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14%
1.48 

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Bangalore India
Spectranet Broadband Service ! Worst ever Internet
May 31, 2011 11:34 PM 5540 Views
(Updated May 31, 2011 11:56 PM)

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Spectranet Internet has the worst possible Broadband Internet service and Customer care facility in Bangalore!


They have pre paid scheme(30/60/90 days) and once you pay the money and start using the Internet you will find that it only works for 4 days in a week. Rest of the time they claim that the Fiber Cable has been cut underground due to which Internet is not working.


So this is their offer!


You have to pay them 2000 bucks upfront as "Installation fee" to the Cable Guy who has taken the Spectranet Franchise in your area and then you have to buy the Internet Package which is Pre Paid offer+ 20% Tax on it. So for a 2 MBPS line for 30 days you will be charged Rs 2000 Installation and then Rs 2100 after tax!


They have the worst Customer Service personnel who hang up when you call in asking for information!


Just to test contact 080-42400100 and say that you are living in Bannergatta road and your Internet is not working see how rude they behave.


I am already suffering by taking their internet connection as I have paid them a lot of money. Please do not make the mistake of taking Spectranet! You are better off with some other provider.


I read some other forum regarding Spectranet services and It appears this is something "normal" for Spectranet to be provider such a Pathetic service and cheating people all over the country.


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