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14%
1.48 

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Worst customer support
Jun 18, 2013 05:27 PM 10695 Views (via Mobile)
(Updated Jun 18, 2013 05:27 PM)

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Service & Support:

I bought the zylog Wi5 a year ago in Maraimalai nagar. Speed is Excellent. The speed will not decrease at any situation but there is some problem with their customer service. Service was good untill last week.


No internet. So I tried to call customer care. No response from their side, either it is busy or keeps on ringing.


While I checked for the local office, they have closed the office 5 months back. So I get chengalpattu Wi5 number from my friend. First time a person spoke, I told about the problem. He told that they cant identify the problems.


From the second time I am calling, till now the phone keeps on ringing. I straight away went to chengalpattu office today. They assured me that they will solve the problem within 2 day.


Lets see whether they solves the problem by tomorrow. I called the zylog systems at sholonganallur, but there is no response. I mailed to all e-mail address mentioned in the website. No response from any one.


What an worst customer service. If they didn't solve my problem in one or 2 days, I am going to fight with chengalpattu office and will get back my recharge amount.


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