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68%
3.20 

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Voltas

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CHENNAI - VOLTAS DO NOT BUY - AUGUST 2020
Aug 08, 2020 05:51 PM 4974 Views

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We believed that TATAs are a reputable business and bought 2 units 1.5T Voltas split AC from Croma Anna Nagar Chennai and we paid for 5 years additional warranty as well - more than one year ago.


One of the units developed a problem a few months ago(June/July 2020). It was a HUGE effort to connect with Voltas Call Centre - full of mechanized bots who will not understand your problem. They will recite only the IVR talk.


Next we called Croma Anna Nagar who passed on our complaint to JS Airconditioners, A9/41, 6th Street, Anna Nagar East Chennai.


Despite paying over and above the warranty for 4 service visits by JS Aircon technical persons, the problem has still not been fixed and each time a new defect is discovered.


We called Voltas call centre - no use. We called JS Aircon no use. We live in high humidity without AC - very difficult.


MY HUMBLE ADVISE TO ANYONE LOOKING FOR SPLIT UNIT IN CHENNAI - DO NOT BUY VOLTAS AND DO NOT BUY ANYTHING HIGH VALUE FROM CROMA.


VOLTAS PROMISES REMAIN ON PAPER ONLY AND CROMA PEOPLE DISAPPEAR ONCE THEY GET YOUR MONEY.


YOU WILL SUFFER WITH BOTH THEIR INCOMPETENCE.


DO NOT BELIEVE ANY LONGER THAT TATA IS REPUTED BUSINESS. THEY ARE ALSO UNSCRUPULOUS.


RAM SRI - 9789837984


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