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MouthShut Score

40%
2.70 

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

Rs. 29,99,000 (Ex-Showroom)

Volkswagen

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Passat India & the After Sales Service Experience
Dec 13, 2009 08:27 PM 8458 Views

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

Really nice, always had a love for German cars. But the world’s worst after sales service!

Don’t know if this is specific to India or around the world. One would think that with all the fancy gadgetry at the service center, they would know immediately whats wrong with the car...but they don't!


Since I've bought the car, there has been something or the other that has been going wrong...the light comes for no reason, as does the alarm...some plastic fitting is loose or the worst the mechanical faults. 

  It’s a wonder that I still like driving the vehicle & maybe cos’ the engine hasn’t given me any problems yet, but I really hate the after sales service!


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