MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
MouthShut Logo

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Score

42%
2.46 

Network:

Customer Service:

Charges and Billing:

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
Mumbai India
Not responsive
Mar 04, 2016 10:41 PM 6149 Views

Network:

Customer Service:

Charges and Billing:

As we all use smartphones we need some good network service provider for our smartphones.


The same reason I chose this Vodafone as my network service provider.


When I changed my service provider from other to Vodafone at start they gave me some awesome offers which I didn't believe but they actually provided them so I chose Vodafone.


But as I was doing portable they told me I have to choose postpaid so I did the same.


first 3 months were gone fine.But after 3 months they overcharged me and when I tried to contact service center they did not respond to my problem correctly.I was asking again and again what is my plan, for what I have been overcharged but they did not respond correctly.


They were replying which I already know.


They were telling me you have this plan and that plan.


As a customer I have rights to know for what I have been charged and why so but they did not resolve my problem and kept ignoring me.


I immediately try to port from Vodafone but they were not sending me the code which is required for portability.


I complain about them at main office then they respond to me correctly and that time were talking so polite that may be they were thinking that I will not change my provider.


But I already got bad experience from this provider I changed that immediately.


They quality of phone calls are very good, Internet speed is not bad and not great.


But the bill they charged, I think that's more that what it should be.


I would say please think about this before choosing this provider.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

Vodafone Mobile Operator
1
2
3
4
5
X