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MouthShut Score

43%
2.48 

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VODAFONE INTERNATIONAL ROAMING IS A RIP OFF
Jun 06, 2019 11:05 AM 1160 Views

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Customer Service:

Charges and Billing:

We traveled to Israel with a 10 day International Roaming(IR) pack activated on our phone numbers. The IR is supposed to take care of all our Phone Calls and Data needs. To our surprise, we were billed INR 43, 000 towards JORDAN network.


We did not visit Jordan. We shared the copy of our Passports.


The only thing we have been repeatedly told are that the charges are genuine as we have latched on to Jordan network.


In Israel, we were far away from JORDAN border at all times. In such case, how is it even possible to latch on to another country's network.


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