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MouthShut Score

42%
2.47 

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Verified Member MouthShut Verified Member
Surat, India India
Zero customer service
Feb 05, 2016 08:46 PM 3943 Views (via Android App)

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I have been a Vodaphone customer for 15 years in the last three months I have spent at last four hours on hold and in protracted conversations to try to get them to fix problems they have created such as cancelling my direct debit and not telling me, blatantly lying.


Telling me a phone was ordered on three separate occasions and then cancelling the order without telling me, offering a contract price then charging far more than agreed, telling me the phone was in stock yet when I went to the shop none were available in the India. They are just rubbish I can't wait to rid myself of this useless company. Do yourself a favour do not sign a contract with Vodaphone.


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