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51%
2.63 

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Verified Member MouthShut Verified Member
Delhi India
M-pesa : STICK-IN-THE-MUD
Feb 14, 2017 12:42 PM 2563 Views (via Android App)
(Updated Feb 14, 2017 07:05 PM)

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Hey Guys, As we all know in today's digital age Indian economy has revolutionized by digital Wallets. there are multiple private companies and banks have launched digital wallet app but not all can be used together. Ultimately they are service providers so from end user perspective the selection of wallets can be done based on comparison of satisfactory service offered by the service provider in the market in terms of service availability, quality, security, reliability customer service, popularity,  discount and offer, layout and design, concept, feature and functions, usefulness etc.I have used services of multiple wallets launched in India, but I found  m-pesa is most worthless service provider in the india. I could not keep it in my mobile even for one week I uninstalled it .  m-pesa is a kind of sluggish and backward wallet. I didn't find any reason to continuing with m-pesa services because they don't provide any good offers, customer service is very poor, terms and conditions are very complicated and worthless, if you want to transfer money to your bank they charges you a very high rates. I don't know why we should use it if in the market there are multiple wallets available like Paytm and Freecharge which provide best services.M-pesa is mobile digital application, this service is brought to you by telecom service provider company, Vodafone jointly with ICICI Bank. like other wallets m-pesa offers you services like, prepaid and DTH recharges, Postpaid and utility bill payments, transfer money( person to person) ,  transfer money to you bank account, ticket booking, merchant payment, load money and withdraw cash.m-pesa provides one unique service that is- you can transfer money to other even without internet by using USSD( *400#) .The concept is good but the quality of services is not sustained according to the market competitor.All the best!


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