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MouthShut Score

25%
2 

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Poor service after sales, poor product quality
Jan 31, 2017 03:25 PM 5864 Views

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I purchased a Dish washer from the company 2 years back. Since more than a year dish washer is not working. I called through customer care a service personnel Mr. C.B. Dubey for the repair. He changed one part of it and charged Rs. 6000/- . Dish washer worked on that day but from the next day onward, its not working and the person concerned for most of the time is not picking up the phone. If by chance he picks up the phone, he promise to attend but never came.


I recommend one should never purchase Cata product.


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