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MouthShut Score

31%
2.04 

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Worst Customer Service received
May 15, 2019 12:19 PM 1792 Views
(Updated May 15, 2019 12:18 PM)

Picture & Sound Quality:

Service & Support:

Value for Money:

While talking to the customer support representative, it seems that they have little or no value for the customers. When connected to them, their only scripted line is "Network mein problem hai", "Channel yaha se active nahi hai. Hum activate kar dete hai", etc. No doubt the channels resume again, but is not a customers right to know why the problem occurred suddenly even if the recharge amount is sufficient/ due date is not near?


In short, they don't justify their answers. Always in a hurry to hang up the call. Don't even have the patience to listen to what other person is saying.


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