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MouthShut Score

30%
2.04 

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Service Delay and irresponsible staff
Jul 05, 2019 06:10 PM 3300 Views (via Mobile)
(Updated Jul 05, 2019 11:08 PM)

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Dear Videocon d2h,


I had placed a request for installation of antenna at my new address. Five days have passed but neither the customer care is bothered nor your stupid and hopeless engineers. The only thing we hear from Customer Care is "Maafi Chahte hai sir" instead any quick solution. And the engineer says "aap customer care me baat karo". You people are just playing passing the parcel. I had recharged my account last year in november and due to your worst than third class service I am not able to consume the service causing loss of more than 40% of recharge amount.


Embarrassing it is to be your customer.


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