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MouthShut Score

60%
3.10 

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

Rs. 3,000 (Launch price)

Usha

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USHA can only make sewing machines
Sep 09, 2011 01:52 AM 7073 Views

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

My mother bought a cooler on 17th June 2011. Just after 5 days the cooler broke down. FIVE repairs later the company refuses to replace or refund.


They still want to repair as though its rocket science. Their customer care has no profiling does not generate complaint numbers. My mother has made 50 odd calls to get a resolution. Senior management is ignorant towards customer service issues. The company might have made some good products in the past I would strongly advice not to buy any USHAinternational products and save your time and effort for better FMCG companies in the market.


Dolphin cooler is what my mother bought poor senior citizen my mother. The amount of harassment she has gone through on the hands of Usha company is not a joke.


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