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MouthShut Score

33%
2 

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Usha

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Pathetic Customer service and Spares availability
Nov 28, 2015 12:12 PM 5110 Views

User friendly:

Durability:

Handy:

Style & Design:

Service & Support:

I bought this unit in Sep 2010 for Rs. 4000. Overall it's working fine with mediocre performance.


The most important aspect, if you have trouble with it, better ignore it and purchase a new food processor / mixer / grinder. You literally need to run after the service personnel(customer care) for a home visit.


To top it all, you need to replace a whole jar if the blades turn blunt. They say that they don't sell the blades separately and we need to purchase the whole jar.


This is obviously what anyone doesn't expects when purchasing a mixer. USHA never wakes up unlike it's name. Atleast we the consumers should.


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Usha 2663 600 Watt Food Processor
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