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MouthShut Score

61%
3.91 

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Very poor service!!!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 01, 2017 01:29 PM 3496 Views (via Android App)

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UrbanClap Cares

UrbanClap is working closely with MouthShut.com to achieve customer satisfaction

I tried Urbanclap 5 days back for minor services like ceiling fan repair. But the response was not that much great as expected.


I was suppposed to get fan repair in 30 mins but they took 2 hr to dot hat and cost nearly 500 for a fan repairing.


It was required to put aome mubricanta only but they put extra efforts for making more money.


Not satisfactory. Its better to go with local service providers in case you need to do some small repairings/maintanance.


Don't go with these online service providers if your product is not in warranty or free services are remaining.


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Brand Response

Dear Customer,
This is in reference to your request. We are extremely apologetic for the disheartening experience you had as we were not able to provide the previous service as per your expectations.
We appreciate you for taking out time and sharing your valuable feedback with us.
Please treat this as a one- time incident and do give us an opportunity to make this up for you.
Sincerely,
The UrbanClap Team

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By: cx_urbanclap | Jun 12, 2017  11:55 AM Comments 0

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