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MouthShut Score

49%
2.69 

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SF United States of America
United Worst Ever AIrline!
Jul 02, 2013 12:46 PM 8053 Views

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I fly over 30, 000 miles a year and have been forced into this merger with UA and CO.  As a frequent flyer I have never been so disgusted and through with this airline.  If you are not a 1K, Plat or Gold they are not loyal to you no matter how long or often you fly with them.  They are only interested high paying customers.  In the last 2 years 98% of my flights ! have experienced mod to serious problems.  Dirty, old planes, broken seats, lamps and entertainment equipment, delayed, overbooked, cancelled flights, and mechanical problems.  My last flight from PHX to SFO was to be a 1.75 hour flight and last well over 11 hours.


Bad airline and I'm looking for another to give my business too.


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