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MouthShut Score

56%
2.89 

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Pathetic company- unhelpful and rude people
May 24, 2017 09:36 AM 1956 Views
(Updated Jul 14, 2019 04:49 PM)

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I've been trying to register myself on the app of Uber for the past 6 months. I've already registered with my email ID and phone number. Everytime I try to login it takes me to the home page.


I wrote emails to customer service people, they are so unhelpful. They kept on telling me the same thing again and again that this email ID is already registered to an account and hence they can't disclose any information about it to me. I told them repeatedly that this account belongs to me, I only opened it but they didn't listen to me.


I even told them that if this continues for another week, I'll go to an alternative cab company like ola or something still it didn't matter to them.


I'm shocked to see that they don't even care this much even though the customer is saying that he/she will move to a competitor. And registration or login on the app is such a small issue for any company to resolve, still they couldn't do it - Shocking!


I'll not recommend it to anyone. Very poor customer service . These days customer service is such an imp factor.


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