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MouthShut Score

27%
1.73 

Room Quality:

Guest Services:

Food and Presentation:

Ambience:

Value for Money:

Bengaluru 560083, KA

+91-8088244666

2 Star

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Treating customers like dirt. Poor Management!!!
May 16, 2013 03:53 PM 11270 Views

Room Quality:

Guest Services:

Food and Presentation:

Ambience:

Value for Money:

I visited the resort for a stay with my husband and we opted for a deluxe room. If you are looking for a stay, kindly carry your own food. The resort has no coffee or food for customers. Not even water!!! There is a so called restaurant which is supposed to be open from 9:00 am to serve complimentary breakfast. But we wasted standing for breakfast till 10:00 am and there was no response from the staff members. We did not eat or drink anything. We walked out of the resort and went to a nearby hotel to eat. We did not make use of any facilities because of the careless mistake of the management.


When I personally made an effort to talk to the manager and sort out the issue, he spoke very rudely after hearing my entire story. Money minded people and have not even trained the staff members properly. The manager told that he will see me in the consumer court and is not scared of any threatening statement (I did not intend to even do this). I just banged the call and made an assumption that Tulips is one of the worst resort anyone can even plan to visit.


If you want to spoil your day, should you pay for it??? Think about it!


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Tulip Resorts - Bangalore
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