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MouthShut Score

27%
1.73 

Room Quality:

Guest Services:

Food and Presentation:

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Bengaluru 560083, KA

+91-8088244666

2 Star

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Worst ever Service
Jun 08, 2009 04:30 PM 15473 Views

Room Quality:

Guest Services:

Food and Presentation:

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Value for Money:

It was a bachelor party by a friend of mine & we(11 all together) went here on a Saturday morning. To say the first impression was good seeing the beautiful structures as well as the nature. We took 3 rooms for 1.5K per room & 750/head entry fee. We paid 5K initially & checked in. Here is how it all started. We were playing cricket(they have facilities to play cricket, volley ball, badminton & basketball) suddenly staff X came to us asked to pay for the remaining amount! We said it was already agreed that it will be closed once we checkout. Baam! he went back.


We enjoyed playing cricket for another 2 hours & here comes the party killer! Staff'Y' asking for the payment. We were almost pissed off & told him the same as we told to staff X. We were damn tired & planned to take a shower in the pool. The manager also allowed us to use the pool till 10. We were enjoying swimming. not more than 30 min were over. Staff Z comes. "Sir, Balance".^&&(&*( we were almost shouting & send him back. 2 hours in the pool & we were hungry enough as it was 8 PM in the night. Ordered food!(Food is worse). Also asked for 3 extra beds. Here comes Staff Y with 3 beds & no pillows/blanket/bed sheets. When we demanded he said he is not aware. Again we had to fight to get one. As it started raining we came back to our rooms & baaam! lights went off.


No intercomm or candles in the room! We drenched in the pouring rain & managed to get in to staff quarters. We asked for candles & he said'NO CANDLES'! Again half an hour fight was requied to get one. Mean while Staff Z again came to our room with a huge bill demanding payoff. (&((&( that's what he heard from us. Lights came by around 12 & we had our food & slept.Morning at around 9 we woke up & were frustrating to see that there were no water available in the bathroom(Couples will njoi this bathroom as it is not having any locks.so u need to sing while u r in there). Frustrated by all this we went to the manager & he said sorry for that & asked to leave it as it was only a mere'Candle Proble'! Do I need to write more?


PS:- Families. Please stay away from here. Not a place for families. Hope u understood


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