MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
MouthShut Logo

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Score

10%
1.34 

Internet Speed:

Connection Reliability:

Service & Support:

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Tata indicom - 6000
Mar 31, 2009 11:56 AM 3177 Views

Internet Speed:

Connection Reliability:

Service & Support:

One year back I renews internet services from Tata indicom for anther one year under their scheme 6000 package. The year completed and there was a balance of Rs.2870.00 towards unused internet.


When customer service guy was contacted, he told me that you can re validate for another 3 or 6 months and you have to pay minimum Rs 1010 as re validation charges. I replied the customer service guy that Rs 2870.00 worth of internet was not used.


How you can charge additionally for the duration of 3 or 6 months on the pretext of re validation. I told him your scheme is anti- customer and you need to improve the conditions so that it may become more attractive to the customer. I refused to re validate and ask them to return Rs 2870.00, unused amount to me. Till date no response from that side.


While formulating this kind of scheme M/S Tata & co should have given thought to this kind of problem may arise in future dealings. This scheme is one sided , only beneficial to the owner .They must change their attitude towards customer. They are there to earn money without providing ample opportunity to the cutomer. THis is a cheating.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

Tata Indicom - Surf 3000
1
2
3
4
5
X