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MouthShut Score

10%
1.34 

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Guwahati India
PLEASE AVOID THIS Device...
Mar 31, 2009 04:27 PM 3209 Views

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Tata Indicom recently launched their services in Assam and somwhere I saw the AD of PLUG2SURF, where I could surf the net all over India through a USB modem with a speed of 156 KBPS..( Sounded QUITE INTRESTING)...


I visited their store and they promised me a surfing speed of atleast 100 KBPS even during peak Hours plus they were running a campaign where by I could surf the Net for 2 Months absolutely Free. I was quite excited and immediately got one.


After the verification ( it took them 4 Days ) to verify my Address after which they activated my A/c.Now come to the Speed Factor. They promised me a speed of 100KBPS but trust me it nowhere near it. THe average speed is just 20 KBPS. It takes hours for a Web page to load.


TYPE THE WEB ADDRESS and Wait very patiently for the website to open.THEN COME THE TWO MONTHS FREE FACTOR. I got the greatest shock of my life when I oppened the MY Account Section on their website and saw a Unbilled usage of Rs.840. I called up their Customer Care Center, again what a waste the worst customer care I ever experinced in my life. Can't speak properly ENglish, assamese or even hindi..THUS MY MONEY GOES INTO VAIN.....So Guys please avoid TATA INDICOM PLUg2 Surf........


THEY ARE CHEATS.


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