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MouthShut Score

10%
1.34 

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Worst ever - Tata Wi-Max
Mar 22, 2008 08:25 PM 998 Views

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Please never go for TATA Wi Max connection. Its useless. They gave the connection properly and I signed only after the registration is done.


After three weeks, everything stopped. Need to call their customer care 60607070, wait for hours together to find a person online, then hold again for another contact for 30 minutes, then hold again for network team for 30 minutes. Finally says, the base station has the fluctuations and they resolve it. Works fine at that moment. Later, an hour, stops working. This is happening for a week now. Very worst service. Irresponsible staff and irresponsive solutions.


When asked to connect the manager, waits for 30 minutes and then says, sorry.. all lines are busy and so cannot connect to the manager.


When asked for the ETA of the base station frequency fluctuation issue, they fail to reply and apologize.If they provide the connection properly, the after-services are worst. They never take care of the customers, just money from the customers.


Never go and face such problems with Tata Wi Max. You will loose your money as well as time, calling customer care lest leave hopes on the issues getting solved.The base station frequency fluctuates regularly and no one attends to it.


Regards,


Naresh


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