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MouthShut Score

24%
1.85 

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Verified Member MouthShut Verified Member
India
Experienced a bad option for Insurance policy
Jul 17, 2017 09:44 PM 25052 Views

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My father have Tata AIA life Insurance policy. Earlier when relationship manager came for the visit show us the preview of their plans, we are convinced and gone for leap year plan. But we were charged extra for pre contract then we complains to customer care and they are less knowledgeable and taken a lots of time to answer our queries. So we are less satisfied with their customer care services. We don't get proper updates of your policy on sms or mails.


Later we ask for any updates of your plans from the relationship manager but hardly he attends to us and hasn't give brief details about it. The leap year plan is offering less returns compares to other companies. Its takes long procedure for claims settlements and its very hectic for us. So I suggest to search for good insurance company rather than this, who are paying good returns to their policy.


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