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Swissair- Best in the World
Jul 18, 2002 07:34 AM 9662 Views
(Updated Apr 12, 2003 12:53 PM)

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A number of you have pointed out that Swissair has gone out of business, and that you had lousy experiences with the airline. I intended my review to be more of a eulogy for Swissair, an airline that I and numerous other travelers found to be one of the best in the world. (Both Conde Nast and the Zagat Survey have found Swissair to be one of the 5 best airlines in the world, a distinction that KLM, British Airways and Lufthansa have all failed to accomplish) What follows is my personal experience with the airline and I'm really sorry if your experience was not quite as good. One can only hope that Swiss Air Lines will maintain the same standard of quality that Swissair did.

I have flown quite a few airlines on the USA-India sector, and have found that none can even hold a candle to Swissair. Ground staff both in the US and in India are wonderful, and check-in was a breeze. Flight attendants are some of the best I have ever seen, and all the meals were good. All the seats in economy had personal TV's with numerous entertainment options. On my inbound journey, I had overnight layover before my New Delhi-Patna connection on Indian Airlines. Swissair not only handled all my luggage thru customs and all the way to Palam (Domestic) Airport, but also offered hotel accomodations at the Radisson, with breakfast and transportation to and from the hotel, all for no additional charge-now that's service. I dont see any point in flying with any other airline. It's quite unfortunate that they went out of business this year- but thats life.

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